Administrative Assistant

Needed Immediately:

Front Desk Receptionist/Administrative Assistant

Please send resumé and wage requirements to carrie@phawellness.com

Hours: 20+ hrs week

Act as front desk receptionist & administrative assistant at mental health clinic.

Duties include:

  • Check-in patients
  • Collect copayments
  • Track providers schedules & specialty areas
  • Answer phone/check vcmail/relay messages
  • Check & respond to emails
  • Schedule patients
  • Triage patient calls & take messages
  • Provide administrative assistance to providers & other admin staff
  • Immediately alert provider of crises
  • Document patient voicemails & calls in patient records
  • Assist in new patient intake procedures
  • Check patient insurance coverage
  • Answer billing questions
  • Assist with med refill requests
  • Assist with sending prior authorizations
  • Tidy waiting room & supply area
  • Open mail
  • Post patient & insurance payments
  • Prepare & mail bank deposits
  • Scan, fax, upload documents
  • Order & restock office supplies
  • Run occasional errands

Required:

  • Keyboarding skills
  • Knowledge of MS Word, Excel
  • Faxing, printing
  • Previous computer entry experience & ability to learn new applications and work processes
  • Good prioritization skills, data entry skills, dependable, & team player
  • Flexible with assignments and able to perform a wide variety of front desk functions
  • Good multi-tasking and critical thinking skills
  • Outstanding interpersonal and communication skills
  • Friendly, respectful, discreet, self-confident
  • Minimum education: Associates degree or vocational training certificate
  • Current drivers license, own transportation

Preferred:

  • Use of Apple computers
  • Familiarity with HIPAA confidentiality laws
  • Familiarity with website editing
  • Basic medical terminology training
  • Previous clerical experience in a medical or clinic setting
  • Previous experience in medical billing